Account and data control

Delete your Dockline account

You can permanently delete your Dockline account and associated personal data in the app or request deletion here if you no longer have access to it.

Delete immediately in Dockline

Open Dockline and sign in.
Open Settings.
Select Delete account.
Type DELETE and confirm.

In-app account deletion is processed immediately and signs you out.

Request deletion without the app

Email us from the address connected to your Dockline account. Include your name and state that you want your Dockline account and associated personal data deleted. Do not include your password.

Request account deletion

Email: support@apps.trottadomenico.com

Verification: We may send a confirmation message to the account email before completing a web request. We aim to process verified requests within seven days.

What is deleted

Your authentication account, email address, name and profile.
Your memberships in Dockline tours.
Personal references connecting activity records to your account.
Solo tours created by you, including their trucks, shows, queues, sessions and activity records.

What happens to shared tours

If a tour has other members, ownership is transferred to another member so their shared operational records are not destroyed. References that connect those records to your deleted account are removed or anonymised.

Temporary backups

We do not intentionally retain personal account data after deletion. Encrypted infrastructure backups may contain temporary copies until they expire through the service provider’s normal backup cycle and are not restored except for disaster recovery.

Need help?

Contact support@apps.trottadomenico.com or visit Dockline Support. More information is available in the Privacy Policy.