Help
Dockline Support
Need help with your account, tour setup, truck queue or a technical problem? Contact us and include enough detail for us to investigate—never send your password.
Email: support@apps.trottadomenico.com
When contacting support
- Use the email address connected to your Dockline account where possible.
- Describe what you expected and what happened.
- Include your device type and Dockline version.
- You may include a screenshot, but remove sensitive tour information first.
- Never send your password, access token or API key.
Common account help
Forgotten password
On the Dockline sign-in screen, select Forgot password?, enter your account email and follow the secure link sent to you.
Delete your account
Open Dockline and select Settings → Delete account, or follow our web deletion instructions.
No reset email
Check spam or junk mail, confirm the email spelling and wait a few minutes before requesting another message.
Legal and privacy
Read the Privacy Policy or Terms and Conditions. Privacy and data-rights requests can use the same support address.